Returns & Exchanges
We take great pride in the quality and craftsmanship of our home goods and desk essentials. If you are not completely satisfied with your Ugmonk purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring that all modular components and hardware are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.